1 – Flower arrangements and Cakes with other gift options shown on the websites are for the reference. We do our best to give better result than shown.
2 – Delivery timings if promised cannot be guaranteed in case of special circumstances like extreme weather conditions, riots, strikes, elections, bandhs, during rush hour days like Valentine’s Day, Mothers Day, Rakhi, New year Eve etc, the order cancellation would not be possible in such circumstances.
3 – For any reason the items you ordered are no longer available, we will contact you using the contact details given by you while placing the order. We may Offer you an alternative item of equivalent quality and price and If we are unable to contact you or do not receive a response from you, we will process with any other alternative items.
4 – In case of any complaint against the quality of product we shall re deliver the product subject to satisfaction of recipient. But all such claim should be raised within 24 Hours of delivery. Refund can also be made depending on nature of complaint.
5 – Products are invoiced in INR at the prevailing price as of the time you place your order. Although we try to ensure that all prices on the website are accurate. If we discover an error in the price of items you have ordered, we will contact you as soon as possible. You will have the option of either confirming your order at the correct price or canceling it. If we are unable to contact you, we will treat your order in respect of the incorrectly priced item as cancelled.
6 – In case of flowers, cakes & sweets (all being perishable items) if the receiver or any representative is not available at the time of delivery, we try to contact the receiver and we try to deliver at the given location. If no one is there or not available then we will mark the order as delivered. However we try delivering order one time only.
7 – Prices of items which are subject to MRP restrictions are being sold on the website after adding up costs of our services, delivery and online transactions cost. The distribution could not be shown separately.
8 – We do guarantee the delivery on date BUT we don’t guarantee the delivery on any particular time. We do try to deliver within your mentioned time.
9 – Orders received after 6 Pm will normally be considered and processed as next day BUT we shall try our best to deliver same day. A phone call after placing such urgent orders will be appreciated.